Privacy Policy – Relax Plumbing

Last updated: 8/02/2026

 

Relax Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our business, website, or services.

 

1. Information We CollectWe may collect the following types of personal information:Your namePhone numberEmail addressAddress or job locationPayment details (where applicable)Any information you provide through forms, emails, or phone calls

 

2. How We Use Your InformationWe use your personal information for the following purposes:To provide plumbing services and respond to inquiriesTo book, manage, and complete jobsTo communicate with you about quotes, appointments, and servicesTo process paymentsTo improve our services and customer experience

 

3. How We Store and Protect Your InformationWe take reasonable steps to keep your personal information secure and protect it from unauthorised access, misuse, or disclosure. Your data is stored in secure systems and only accessed by authorised personnel.

 

4. Sharing Your InformationWe do not sell your personal information. We may share your information with trusted third parties only when necessary to provide our services, such as:Payment processorsSoftware or booking platforms we use to run our businessThese third parties are required to keep your information confidential.

 

5. Your RightsYou have the right to:Request access to your personal informationRequest corrections to your informationRequest deletion of your information (where applicable)To make any of these requests, please contact us directly.

 

6. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website.

 

7. Contact Us If you have any questions about this Privacy Policy, please contact Relax Plumbing.